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That was the argument Dr. Ammal Machnouk, DDS, made in our first webinar. By the time a claim shows up as "aged," it failed weeks ago. It was rejected, denied, short-paid, or never chased. We looked at 6,671 anonymized claims to see where they actually stall: → 31.6% were stuck on an eligibility or member-data misma…

Oct 29, 2026
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LinkedIn post: Three weeks after Smile Together in Las Vegas, the conversations are still with us.

Different practices, same frustrations: → Eligibility says “active,” and the claim still gets denied → EOBs arrive by mail, portal and clearinghouse, and someone matches them by hand → New tools mean working on two screens instead of one → If the billing lead takes a week off, everything waits That’s what Dental-X A…

Oct 27, 2026
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LinkedIn post: Heading to Smile Together 2026? Come find us. 👋

Most practices are losing revenue they already earned to denials, missed follow-up, and eligibility gaps. At Booth #ST331, we'll show you where it's leaking and how Dental-X AI recaptures it. 📍 Hall W2, Las Vegas Convention Center 📅 October 1–3 🎁 Stop by to enter our prize giveaway Want dedicated time with our te…

Sep 26, 2026
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LinkedIn post: We wrote recently about how a claims backlog compounds — a handful of failed claims a d…

We wrote recently about how a claims backlog compounds — a handful of failed claims a day quietly turning into months of aged AR. The math is simple once you see it. Finding it in your own numbers is the hard part. That's what our next live session is for. 40 minutes, real anonymized claims data from multiple practi…

Sep 16, 2026
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LinkedIn post: Submit 100 claims a day at an 80% first-pass rate, and the 20 that fail don't disappear.

They stack on top of tomorrow's 100 new claims. Keep that up for a week and your team is reworking yesterday's denials instead of getting today's claims right — which drags the acceptance rate down further, and grows the backlog further still. Alpha Dental saw this run in reverse. Across its 18 practices, tightening…

Sep 14, 2026
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LinkedIn post: If your denial rate looks fine on a monthly report, that's exactly why the 90+ bucket k…

If your denial rate looks fine on a monthly report, that's exactly why the 90+ bucket keeps growing. Every stage of the revenue cycle loses a little — a missed eligibility check, a denial nobody worked, a claim with no follow-up cadence. None of it looks urgent in the moment. It just quietly ages until it's sitting…

Sep 12, 2026
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